Space manager

The Space Manager is your central dashboard for overseeing and optimizing your entire community.

To access it, go to your Space, click the drop-down arrow next to the Space name, and select Manager.

Only admins have access to this view.

Inside the Space Manager, you’ll find multiple tabs, each designed to help you understand, manage, and grow your community effectively.

1. Overview

The Overview tab gives you a snapshot of your community’s overall health and performance.

• Community Health Score:

  A dynamic score calculated using engagement, user growth, and conversation activity. This gives you a quick understanding of how active and connected your Space is.

• AI Suggestions:

  Personalized recommendations that identify your most successful days, posts, and engagement patterns — and offer ideas to help you grow your community based on what works best.

  Activity & Growth Metrics:

  View insights on how your community is developing over time.

  Examples:

  • Membership:
    • New (Last 14 Days): 13

    • Total Members: 216

      User Engagement:

    • DAU (Daily Active Users): 7
    • WAU (Weekly Active Users): 14

    • MAU (Monthly Active Users): 24

      Ratios:

    • DAU/WAU Ratio: 0.50

    • DAU/MAU Ratio: 0.29

      Graphs visualize your message growth, post engagement, and active user trends, helping you identify high-traffic moments or low-activity periods to act on.

2. Space Network

The Space Network tab provides a visual network graph of your community — a map showing who interacts with whom, revealing clusters, isolated users, and community hubs.

At the bottom of the view, you’ll find User Management tools that allow you to:

• Reset Onboarding Questions for selected members.
• Multicast Messages (send direct messages to multiple members at once).
• Analyze Member Activity and Sentiment, helping you identify highly engaged users or those who may need more encouragement to participate.

This section is especially powerful for understanding connection density and building stronger community links.

3. Invite & Request

The Invite & Request tab helps you manage how people join your Space and who can participate.

• Outgoing Invites:

  View and manage invitations you’ve sent to potential members via phone or email. Track their status to see if they’ve joined or are still pending.

• Incoming Requests (for Private Spaces):

  When your Space is private, users can request access from your public page. This section lets you approve or decline requests directly.

• Post Approvals:

  If you’ve enabled post approval on any channel, all pending posts will appear here for review. Admins can approve or reject submissions before they become public.

This tab centralizes member approval, onboarding, and content moderation to ensure your community stays safe and intentional.

4. Events

The Events tab allows you to create, manage, and edit all events for your community.

• Create Events:

  Build new events by setting a title, description, date, and time. You can optionally link your connected Stripe account to sell tickets or manage RSVPs.

• Manage Existing Events:

  Edit or delete events, update event images, and send announcements to attendees.

• View Attendance Data:

  Track who’s RSVPed, purchased tickets (if enabled), and engaged with past events.

This tab helps you bring your community together — whether virtually or in-person — and track engagement through participation.

5. Surveys

The Surveys tab is where you can create and distribute surveys to collect member feedback and understand community sentiment.

• Create Surveys:

  Add custom questions to measure engagement, satisfaction, or gather opinions about upcoming initiatives.

• Send to All or Specific Groups:

  Choose whether to survey your entire Space or a select group of members.

• Analyze Results:

  Once responses come in, visualize sentiment trends and key takeaways. AI-powered analysis highlights positive or negative sentiment and recurring themes to help you take data-informed action.

This tool is ideal for understanding your community’s pulse and shaping future improvements around member feedback.

6. Moderation & Reports

The Moderation & Reports tab is your command center for maintaining a safe, positive community environment.

• Blocked Users:

  View and manage members who have been blocked. Blocked users can’t message, interact, or view your Space.

• Ban Management:

  See a list of banned users and unban them if needed. Banned users are permanently removed from your Space and can’t rejoin until an admin reverses the ban.

• Flagged Content:

  Review posts or messages that have been flagged for moderation. Admins can review, remove, or dismiss reports depending on the situation.

• Admin Actions Log:

  Track administrative actions (like bans, unbans, or deletions) to ensure transparency and accountability.

This section ensures that your community stays safe, organized, and aligned with your Space’s values.

Summary

The Space Manager is your all-in-one control panel for your Space — letting you monitor growth, manage members, host events, gather insights, and enforce moderation seamlessly.

Tabs Overview:

1. Overview – Track health, engagement, and AI insights.
2. Space Network – Visualize connections and manage users.
3. Invite & Request – Approve or invite members and posts.
4. Events – Create and manage community events.
5. Surveys – Send out surveys and analyze community sentiment.
6. Moderation & Reports – Handle blocks, bans, and flagged content.

With these tools, admins have complete visibility and control to build, guide, and grow thriving communities on Vinly.